SHIPPING POLICY

Last updated: September 1, 2025

At Mobile Gauntlet, we ship fast, pack with care, and keep you informed every step of the way. Whether you're ordering from across town or across the globe, we’ve got your gear covered.

1. Order Processing

Orders are typically processed within 1–2 business days.

  • Orders placed before 2pm CST are often shipped same day
  • Orders placed on weekends or holidays will be processed the next business day
  • You’ll receive a confirmation email with tracking info once your order ships

Need to make a change? Contact us ASAP via live supportβ€”we’ll do our best to catch it before it leaves the warehouse.

2. Shipping Methods & Rates

We offer multiple shipping options at checkout, including:

MethodEstimated DeliveryTrackingCostStandard (US)3–5 business days

Calculated at checkoutExpedited (US)1–2 business days

  • Varies by locationInternational7–14 business days
  • Eased on destination
  • Shipping rates are calculated based on your location, package weight, and selected method.

3. International Shipping

We ship worldwide. Please note:

  • Customs fees, duties, and taxes may apply and are the responsibility of the customer
  • Delivery times may vary based on customs clearance and local carriers
  • We are not responsible for delays caused by customs or international transit

4. Tracking & Delivery

Once your order ships:

  • You’ll receive a tracking link via email
  • You can monitor delivery status in real time
  • If your package is marked β€œDelivered” but you haven’t received it, contact us within 48 hours

We’ll work with the carrier to investigate and resolve the issue.

5. Lost, Delayed, or Damaged Shipments

If your order is delayed, lost, or arrives damaged:

  • Reach out to us via email or live support
  • Include your order number and any relevant photos
  • We’ll offer a replacement, refund, or store creditβ€”your choice

We’ve got your back.

6. Contact & Support

Need help with your shipment? We’re fast, friendly, and ready to solve it.

Business Address:
Mobile Gauntlet
4025 Woodland Park Blvd. Suite 102
Arlington, TX 76013

Email: info@mobilegauntlet.com
Live Support: Available weekdays 9am–6pm CST via the chat bubble on our homepage